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Wave Privacy Policy

Last updated: May 5, 2025

Introduction

This Privacy Policy is part of the Wave App Terms of Service. All terms, conditions, and terminology are consistent with the Terms of Service, and the Terms of Service are incorporated into this document by reference.

This policy governs the use of the Wave mobile application available on the iOS App Store and any associated tools and services (collectively, the "Services").

The operator of Wave ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information.

The Blockchain

Blockchain technology is at the core of our business. Blockchains are decentralized and made up of digitally recorded data in a chain of packages called 'blocks'. The manner in which these blocks are linked is chronological, meaning that the data is very difficult to alter once recorded.

By design, a blockchain's records cannot be changed or deleted and is said to be 'immutable'. This may affect your ability to exercise your rights such as your right to erasure ('right to be forgotten'), or your rights to object or restrict processing, of your personal data. Data on the blockchain can't be erased or changed.

In certain circumstances, to comply with our contractual obligations to you, it will be necessary to write certain data, such as your wallet address, onto the blockchain. The blockchain is available to the public, and any data shared on the blockchain will become publicly available.

Information We Collect

1. Account Information

When you create an account, we collect:

  • Name
  • Username
  • Profile image

2. Communication Data

  • Chat messages (encrypted using AES encryption)
  • Message timestamps and metadata

3. Wallet Information

We use Multi-Party Computation (MPC) technology to provide secure wallet management:

  • Your wallet private key is split into three parts:
    • One part stored on your device
    • One part stored in iCloud
    • One part stored on our secure servers (encrypted)
  • Wallet addresses (public)
  • Transaction history

4. Device Information

  • Device identifiers
  • Operating system information
  • App version information

5. Usage Information

  • Features used within the app
  • Time and frequency of app usage
  • Transaction activities

What We Don't Collect

  • Location data
  • Browsing history outside the app
  • Personal financial information beyond what's necessary for transactions
  • Third-party account information
  • KYC (Know Your Customer) information

How We Use Your Information

We use your information to:

  • Provide and maintain our Services
  • Process transactions securely
  • Enable chat and messaging features
  • Implement and manage the paid messaging system
  • Protect against fraud and abuse
  • Debug and improve our services
  • Comply with legal obligations

Data Storage and Security

Storage Location

  • Our servers are located in Mumbai, India (Digital Ocean)
  • Chat messages are encrypted using AES encryption
  • Wallet keys are securely split and encrypted

Security Measures

  • End-to-end encryption for messages
  • Secure MPC technology for wallet management
  • Regular security audits
  • Limited access to personal data

Data Sharing

We do not share your personal information with third parties, except:

  • To comply with legal obligations
  • To protect against fraud or security issues
  • With your explicit consent

We have no third-party integrations that access your data.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and associated data (except blockchain data)
  • Opt out of marketing communications
  • Withdraw consent for data processing

Data Retention

We retain your personal information only as long as necessary to provide our Services and comply with legal obligations. You may request deletion of your account and associated data at any time.

Children's Privacy

Our Services are not intended for individuals under the age of 17. We do not knowingly collect personal information from children under 17.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy within the app or through other communication channels.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected]

Blockchain-Specific Considerations

When using Wave's blockchain-related features:

  • Wallet addresses and transactions become publicly visible on the blockchain
  • Once data is written to the blockchain, it cannot be deleted or modified
  • You maintain control over your wallet through our MPC implementation
  • Transaction data is permanent and immutable

By using Wave, you acknowledge and understand these blockchain-specific limitations and characteristics.

This policy complies with applicable privacy laws and regulations, including but not limited to GDPR for European users.